Consulting (Subscribe)
Links
Aegis Communications Group, Inc.
Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base.
AeroComp Consulting Inc.
Conducts customer service and relationship marketing consulting. Profile, rates and contact details.
Ageless Media
Management and technology consulting company that specializes in customer relations and customer service systems.
Business Insights Group
http://www.businessinsights.com/
Provides customer and employee satisfaction consulting. Also training, mystery shopping solutions, surveys and culture audits.
Cape Consulting Ltd
http://www.capeconsulting.com/
Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty.
CGA
Customer experience specialists offering strategic consulting services and providing customer service training and advisory services using methods for understanding, measuring and visualising customer experience.
Customer Service Consultancy Ltd
http://www.customerserviceconsultancyltd.co.uk/
Offers training packages designed for customer service staff.
Customer Transformations Ltd.
http://www.customertransformations.com/
Consultants in sales and customer services.
CustomersFirst.
http://www.customersfirst.com/
Assists companies in obtaining, analyzing, and responding to their customers' feedback. News, products and services, contacts.
eLoyalty
Management consulting, systems integration, and managed services company focused on optimizing customer interactions.
GCCRM
Offers customer relationship management evaluation services. Case studies, training programs and links to resources.
Harding & Yorke Group Plc
Provides loyalty, empathy and customer relationship solutions. Company mission, list of clients and contact information.
Keep Customers
Informative site dedicated to keeping current customers.
Parago, Inc.
Design, development and management of customer service focused marketing programs.
Reviewit4u.com
Provides service evaluations, online reviews, personal concierge services, and research.
Roger Rowett and Associates
Focus on service evaluation and customer consultation. Specializes in care, education, and training.
Snow & Associates
Dedicated to information and training regarding customer service and leadership issues.
Support Channel Ltd.
http://www.supportchannel.co.uk/
Specialists in the topic and in customer management. List of services and contact information.
Synetro Group, LLC
Offering consulting services aimed at customer experience for usability, and sales strategy. Company profile and contacts.
TARP
Specialises in the measurement of customer satisfaction and loyalty.
The Customer Champion Institute
http://www.customerchampion.com/
Provides consulting, training, and publication services to improve customer relationships and loyalty.
The Service Quality Department
http://www.service-quality.com/
Customer service consulting and training organization.
Trendsource, Inc.
Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports.
Your Customer Ltd.
http://www.your-customer.co.uk/
Specializing in customer service assessments and improvements. Details of services and processing. Contacts.
Zero Variance
Provider of quality, compliance, and performance assurance services to the contact center industry.