Custom training solutions in customer service.

Specializing in customer service training. Courses, workshops, and seminars.

Provides seminars and workshops on the topic. List of services, newsletter and contacts.

Provides online customer service training for employees and managers to increase profits and improve business.

The CERES model places employees at the center of customer relations within the company

Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area.

Focus on customer service and sales training. Provides training, monitoring, and coaching solutions.

Training and consulting solutions for customer service, sales, and management related issues.

Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.

Offering online and classroom based customer care training and consulting services. List of products, profile and contacts.

On-site customer service training for service representatives.

Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.

Provides customer service videos and training programs. Includes online ordering and contacts.

Provides training programs and consulting services. Public workshops, newsletter and contact details.

Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.

A retail consulting firm specializing in retail selling skills and customer service skills.

Offers CDs, books, and training seminars via computer, on-line, and teleseminar. Includes articles, tips, and a list of training topics.

Speaks on customer service topics including managing, hiring and training. Audio, video and books available.

Offers telephone training workshops for financial institutions. Offers workshops in expanding client relationships, business development, and workshops for Investment Officers. Based in San Diego, California.

Developing People to support the business, using innovative learning styles mixing classroom and e-learning.

Skill-based training programs designed to change behavior and improve customer contact skills and related performance.

Customer service audit specialists.

Customer care training program for managers.

Specializes in researching, preparing and delivering training programs

Dr. M.Kandan's home page. Links to his publications and other web sites on e-learning, customer service and knowledge management.