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Actricity

http://www.actricity.com/

Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service.

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Aestiva

http://www.aestiva.com

Web-based solutions including help tickets, knowledge base, contact management, and email management.

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Aexis

http://www.aexis.com/

Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications.

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Blue Tahiti Software Ltd

http://www.bluetahiti.com/

Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts.

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Castle CRM

http://www.acastle.com/

Providers of CRM data integration solutions. Resource library, list of clients. Contacts.

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Charter Continuum

http://www.charter-uk.com

Customer relationship management with software for handling customer feedback ensuring customer retention.

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Chordiant Software

http://www.chordiant.com/home.html

Business process automation and customer service applications. Includes products, services, and clients.

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ClearFrame Solutions Corp.

http://www.clearframe.ca/

Provides customer service software to government and utilities throughout North America. Company profile, contacts.

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Cloudgate, Ltd.

http://www.cloud-gate.com/

Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels.

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CRM Software Solutions

http://www.crmsoftwaresolutions.info/

Provides information about customer relationship management for businesses.

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CRM Technologies Ltd.

http://www.crmtechnologies.com/

Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details.

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CRM4Insurance

http://www.crm4insurance.com/

Adding CRM and business workflow automation for customer service oriented enterprises to improve the corporate performace.

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CScontact

http://www.cscontact.com/

Offers an online service that allows to create and maintain a constant contact with clients, staff and associates (no website required).

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CustomerFAQs Solutions Ltd.

http://www.customfaqs.com/

Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts.

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eAssist

http://www.eassist.com/

Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.

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Exametric, Inc.

http://www.exametric.com/

Provides workforce management and optimization software solutions including forecasting, scheduling, time and attendance, performance monitoring and strategic planning.

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FrontRange Solutions

http://www.frontrange.com.au/

Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.

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InterFAQs

http://www.interfaqs.com/

Featured automated FAQ system and knowledge base software. List of features, demo.

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Knova

http://www.knova.com

Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.

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Knowledge Base

http://www.knowledgebase.net

Multi-user system enhances self-service customer support, help desk operations, and document management applications.

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LiveWire Logic

http://www.realdialog.com/index.html

Developers of RealDialog automated customer service solution for sales and support queries.

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Medallia

http://medallia.com/

Provides turnkey customer feedback solutions. Product details, and company news.

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Orasi Software, Inc. - IdeaScope

http://www.ideascope.com/

Features customer feedback management system to capture, monitor, and prioritize customer feedback. Also collect ides, comments, and suggestions.

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PhaseWare, Inc.

http://www.PhaseWare.com/

Offers customer service application suite that consists of incident and knowledge management, customer web self-service, and business event management tools that automate the incident resolution process.

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Practical Solutions Inc.

http://www.theservicesolution.com/

Offers a comprehensive software package for service industry companies.

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