Software (Subscribe)
Links
Actricity
Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service.
Aestiva
Web-based solutions including help tickets, knowledge base, contact management, and email management.
Aexis
Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications.
Blue Tahiti Software Ltd
Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts.
Castle CRM
Providers of CRM data integration solutions. Resource library, list of clients. Contacts.
Charter Continuum
Customer relationship management with software for handling customer feedback ensuring customer retention.
Chordiant Software
http://www.chordiant.com/home.html
Business process automation and customer service applications. Includes products, services, and clients.
ClearFrame Solutions Corp.
Provides customer service software to government and utilities throughout North America. Company profile, contacts.
Cloudgate, Ltd.
Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels.
CRM Software Solutions
http://www.crmsoftwaresolutions.info/
Provides information about customer relationship management for businesses.
CRM Technologies Ltd.
http://www.crmtechnologies.com/
Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details.
CRM4Insurance
Adding CRM and business workflow automation for customer service oriented enterprises to improve the corporate performace.
CScontact
Offers an online service that allows to create and maintain a constant contact with clients, staff and associates (no website required).
CustomerFAQs Solutions Ltd.
Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts.
eAssist
Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.
Exametric, Inc.
Provides workforce management and optimization software solutions including forecasting, scheduling, time and attendance, performance monitoring and strategic planning.
FrontRange Solutions
Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.
InterFAQs
Featured automated FAQ system and knowledge base software. List of features, demo.
Knova
Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.
Knowledge Base
Multi-user system enhances self-service customer support, help desk operations, and document management applications.
LiveWire Logic
http://www.realdialog.com/index.html
Developers of RealDialog automated customer service solution for sales and support queries.
Medallia
Provides turnkey customer feedback solutions. Product details, and company news.
Orasi Software, Inc. - IdeaScope
Features customer feedback management system to capture, monitor, and prioritize customer feedback. Also collect ides, comments, and suggestions.
PhaseWare, Inc.
Offers customer service application suite that consists of incident and knowledge management, customer web self-service, and business event management tools that automate the incident resolution process.
Practical Solutions Inc.
http://www.theservicesolution.com/
Offers a comprehensive software package for service industry companies.