List of several (actually, eight) ways to make a more user-friendly site. Also has other reader comments on the same topic.

Illnesses make websites inefficient. The cures, by Dr. Ralph F. Wilson:Web Marketing Today, Issue 41, February 1, 1998. (February 1, 1998)

Experiment by the Bureau of Labor Statistics(BLS)finding a large number of usability problems that were identified and suggestions for correction.

Lane Becker writes, 'Rather than a validation done once before completing a product... internal, qualitative usability testing [should be] done earlier, more frequently, and as part of the design process - not separate from it.' (June, 2004)

Usability tips, examples, test case, quotes, related articles and a Flash forum for site developers.

Guidelines written for webmasters, communicators and marketers to assist with website design for maximum usability for seniors and older internet users.

Jakob Nielsen's bi-weekly column on current issues in Web usability, focusing on simple and minimalist design based on real user needs.

Tips and techniques for building reader-friendly Web pages.

Web site designers should think hard about how to keep users from muddling around on their sites. 'Users muddle when it isn’t clear what they are supposed to do in any given situation.'

Web page viewer presents a site as it might be seen by visitors with different browsers.

Suggestions and guidelines for putting together a usable and attractive web site.

Web design 'causes confusion' - Web designers are not on the same wavelength as surfers when it comes to creating sites, says a US study.

News weblog covering web usability in Europe.

The design of some of the leading online stores is mediocre at best, but, according to a new study, it is improving. (June 3, 2002)

Office buildings have wheelchair ramps and TV has closed captioning, but many Web sites are inaccessible to people with disabilities. Things don't have to be that way. (August 7, 2000)

Weblog by a practicing User Experience Architect. Usually about usability, design information architecture and e-business.

Highlights stupid linking policies by linking to web sites that attempt to impose substantial restrictions on other sites that link to them.

Provides design and usability information and advice on how to convert browsers into buyers and keep them, analysis and trends. Free fortnightly newsletter.

Greg Edwards on design and content optimization through eyetrack testing: measuring what people read, look at, skip, and ignore on webpages.

A forum for sharing information among a community of human factors engineers, designers, and developers who are interested in producing web sites that are more useful and usable. Site contains proceedings of the most recent (3/Jun/1999) conference and archives of all previous conferences.

Pages collected by the University of Maryland, Masters of Software Engineering. These guidelines will assist software engineers to create effective user interfaces.

Articles from trainer-writer team Jonathan and Lisa Price. Ideas and services for web writers, editors, and content managers.

Provides free services to assist web authors who wish to make their information available to the largest audience.

These tips are provided to help you improve the interaction between humans and computers in your web design.

Offering tools needed to understand usability and accessibility issues. Includes materials that can help you create user-centered applications and gain insight into accessibility challenges.